Privacy Policy
This policy explains what information Aucsol collects, how we use it, who we share it with, and how you can contact us about your data.
Last updated: June 21, 2026
Who we are
Aucsol is a senior-led development studio based in Lahore, Pakistan. We provide website development, business systems, payment integrations, customer portals, automation, and Emergency Engineering services.
Information we collect
Contact details you submit, such as your name, email address, company name, website URL, phone number, and preferred contact method.
Project information you provide, such as business goals, technical requirements, timelines, budgets, screenshots, logs, URLs, and descriptions of issues.
Emergency Engineering information you submit, such as issue type, business impact, affected system, recent changes, and error details.
Payment and billing information needed to issue payment requests, invoices, or receipts. We do not store full card numbers.
Website analytics information such as pages visited, approximate location, device/browser information, referral source, and interaction data.
Sensitive information and credentials
Please do not submit passwords, API keys, private keys, payment card details, sensitive customer data, health records, or confidential source code through public contact forms or WhatsApp messages. If access is needed for technical work, we will agree on the safest access method before work begins.
How we use your information
To respond to inquiries and determine whether Aucsol is a good fit for your request.
To assess project scope, technical requirements, pricing, and timelines.
To provide website, software development, payment integration, support, and Emergency Engineering services.
To create proposals, invoices, payment requests, receipts, and project documentation.
To improve our website, services, communication, and lead qualification process.
To comply with legal, accounting, tax, and security obligations.
Payments
Payments may be handled through third-party payment providers such as Payoneer, bank transfer, card payment processors, or other agreed payment methods. These providers process payment data under their own privacy and security policies. Aucsol does not store full card numbers or banking credentials.
Analytics and cookies
We may use analytics tools such as Google Analytics or similar services to understand how visitors use the website. These tools may use cookies or similar technologies. You can control cookies through your browser settings.
Who we share information with
We do not sell your personal information. We may share limited information with trusted service providers only when needed to operate the business, communicate with you, process payments, deliver services, host the website, analyze site usage, or meet legal obligations.
International clients
Aucsol works with clients internationally. If you contact us from outside Pakistan, your information may be processed in Pakistan and by third-party service providers in other countries. By contacting us, you understand that your information may be transferred internationally where necessary to respond to your request or provide services.
How long we keep information
We keep inquiry, project, billing, and communication records only as long as reasonably necessary for business, legal, accounting, security, and service-delivery purposes. If you want us to delete information that is not required for legal or legitimate business reasons, contact us using the email below.
Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also request a copy of the information we hold about you. We will respond to reasonable requests as required by applicable law.
Security
We take reasonable steps to protect information shared with us, but no website, email, messaging platform, or internet transmission is completely secure. Avoid sending highly sensitive information through unsecured channels.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Contact
For privacy questions or requests, contact:
Aucsol
Lahore, Pakistan
[email protected]→